Refund Policy

Which requests we consider

We accept returns of both non-defective and defective eligible new goods, along with exchange requests. A preference change or incorrect selection is possible when the product has not been used and remains in its original state, including packaging, tags and supplied accessories. We also review breakage, faults, missing components, incorrect deliveries or goods materially unlike their description. Nothing here removes rights that law makes mandatory.

Tell us within 30 days of receipt

Write to ajitaboragavi446@gmail.com no later than 30 days after delivery. Give the order number, the email used for checkout and a short account of the issue. For a defect, damage, wrong product or absent part, we may request photographs or video showing the item and parcel. Approval is required before anything is posted back.

Mailing and exchanges

We confirm a suitable return location and directions after review; do not assume the merchant mailing address is a return facility. Eligible returns are sent by mail with the free prepaid label enclosed in the original package. Contact us if that label was not present or has been lost. We charge neither a restocking fee nor a fee for the provided label and related return postage. Exchanges remain subject to review and what is in stock.

When money is returned

After approval, we process and initiate the refund to the original payment method within 10 days. Additional time may be needed before the credit appears in a bank or card account.